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REVIEW: Convenience Stores Against Trafficking (CSAT) “C-Stores Stop Human Trafficking”


Cost: Free.

Assessment-based Certificate: No. This isn’t a course; it’s a video. The video is 6 minutes, 42 seconds long. When you complete the video, you get a Certificate.

Interactivity: None. It is a video. 

Duration: 6 minutes 42 seconds.

Course description: The video module was designed to teach employees how to recognize the signs of human trafficking and how to respond when trafficking is suspected. Training is a crucial step in turning awareness into action and making a real difference in people’s lives.

Review: You watch a 6 minute video and receive a certificate. You can order free Freedom Stickers and trafficking indicators training sheets to put up at your store.

I go through the video training completely in the video below. It’s difficult to “review” the whole PROGRAM they offer to convenience stores, because they also provide their Freedom Stickers and trafficking indicators training sheets through the mail. All I can review is the video itself. 

The video gives a convenience-store centric view of trafficking. It includes a survivor to give some perspective and lend credibility to the fact this could happen to anyone. The video mainly makes the point that if you see something, you should contact the National Human Trafficking Hotline at 888.373.3888.

They mention they “provide training,” but I can’t figure out how to get any training they provide beyond this video. Surely there is something, because more than one person mentions it. It’s almost as if this is a promo video for the training itself.

The biggest lost opportunity is that they could have provided a clear list of indicators that convenience store employees could be watching for (~4:22 says controllers with victims, girls with the same tattoos, will not make eye contact) as a downloadable PDF that stores could print and put in their breakrooms. As it is, you have to order them through an online form. Same for the Freedom Stickers.

You cannot skip ahead in the video. If you try to rewind it, it starts the video back at the beginning. This is unbelievably frustrating. Especially since I had to watch it three times to try to get that list above. 

There is a volume control, you can change the video quality, and you can make it full screen. 

There are no subtitles in any language.

Link to course: Click here.

Video Review

My Certificate

Billy Joe Cain's certificate from Convenience Stores Against Trafficking (CSAT) “C-Stores Stop Human Trafficking” Anti-Human Trafficking training course

RTO Joins Forces with CSAT to Release Free Human Trafficking Awareness Training

Convenience Stores Against Trafficking (CSAT) is a comprehensive program that includes the human trafficking awareness training module Community Heroes: C-Stores Stop Human Trafficking. The module was designed to teach employees how to recognize the signs of human trafficking and how to respond when trafficking is suspected. Training is a crucial step in turning awareness into action and making a real difference in people’s lives. Ready Training Online, through a partnership with In Our Backyard, is pledging its commitment to help end human trafficking. This partnership gives us the opportunity to offer – at no cost – online human trafficking awareness training that will bring greater understanding to convenience stores across the United States that have a vital role in disrupting this epidemic.

What Is CSAT?

Convenience Stores Against Trafficking (CSAT), a program of the national nonprofit, IN OUR BACKYARD, empowers the convenience store industry to play a vital role in human trafficking awareness in local communities with a no-cost, easy-to-implement program. CSAT raises public awareness, safely reaches out to victims, and trains convenience store employees to recognize and report trafficking.

The Community Heroes human trafficking awareness training helps employees understand the indicators of human trafficking and proper response protocols, using a brief video and printed reference cards for in-store use. “Our hope is that an employee will trust their gut and make a phone call immediately after suspected traffickers and victims have left the store. That call can save a life and stop traffickers from exploiting more victims,” declares Program Director Juliana Williams.

CSAT reaches out to victims through Freedom Stickers, which contain a message of hope and the National Human Trafficking hotline – a non-governmental agency with local networks of victim-centered responders. CSAT posts Freedom Stickers in convenience store restrooms because that is the safest place for a victim of human trafficking to call or text the hotline and arrange a safety plan and connect to services.

CSAT has trained nearly 13,000 locations in more than 40 states.

What Is Human Trafficking?

Human trafficking happens 365 days a year in every zip code in America. No community is immune. Human trafficking is the second largest and fastest growing crime in the world. Victims of human trafficking are denied the basic human rights of health, food, shelter, and safety. Traffickers use force, fraud, or coercion to profit off a victim’s labor or commercial sex act. Traffickers exploit people regardless of race, gender, citizenship, age, or socioeconomic status. They instill fear in their victims and a belief that no one cares or will help.

Why Convenience Stores?

While nonprofits and law enforcement are at the forefront of combating this injustice, the convenience store industry has a uniquely vital role in disrupting this criminal enterprise and helping victims of human trafficking in America. With more than 150,000 locations in communities across the United States that serve half of the population daily, convenience stores can extend the reach of agencies working to stop this crime. Longer hours of operation, public restrooms, and ease of access increase the likelihood that convenience stores can help victims of human trafficking. As the eyes and ears of our nation’s communities, convenience store employees can learn to spot human trafficking, safely report traffickers, and save lives.

Real People. Real Stories.

*Sierra’s Story

At 10:55pm, Sierra slipped discreetly out of the car and rushed into the convenience store while her driver was busy getting gas. She went straight for the cashier and gasped, “I need help! I’m being held against my will by that man outside…he already raped me and he says he’s going to kill me if I don’t have sex with the men he’s taking me to meet tonight!”

Would your employees know how to safely handle this situation? Would they realize that they may be encountering a victim of human trafficking? Victims are beaten, raped, and exploited every day and yet live in our neighborhoods and come into our stores unrecognized. They’re forced or tricked into their situation and there is no easy way out; especially when their trafficker threatens to kill them or their family if they tell.

*Names and identifying information have been changed to protect the survivors.

*Brittany’s Story

For the first time in years, Brittany felt safe. The Women’s Home had slowly been helping her recover from the trauma she’d experienced as a victim of human trafficking. She wondered how much longer she would have been able to keep going if she hadn’t been able to get out when she did. That night she stopped to use the restroom at the convenience store will never be forgotten. She bent over to put her head in her hands and saw a small sticker on the stall door that gave her hope. She saw the National Human Trafficking Hotline number and knew if she didn’t call the number then, she might never have another chance to be free. Brittany knows that without that convenience store, she would still be living under the control of her trafficker.

Did you know that your extended hours of operation and public restrooms make your stores a safe place for a victim to reach out for help? CSAT engages c-stores to post Freedom Stickers in your restroom stalls, creating a pathway to freedom for victims like Brittany who are otherwise constantly controlled by their trafficker.

*Names and identifying information have been changed to protect the survivors.

*Jackson’s Story

Jackson was just getting ready to go on his lunch break when he recognized a regular coming in and something in his gut told him to wait a minute. This man always had young women with him and Jackson never thought much of it until now. He thought back on the training he’d received the week prior and, after analyzing the situation further, he knew he needed to do something. He noticed a tattoo and several bruises on her. She wouldn’t look at him, even when he was ringing them up. Thinking harder, he realized that the same had been true of the other young women the man had brought into the store. Jackson put the pieces together, got his manager, and together they called the National Human Trafficking Hotline to leave a tip about a suspected trafficking case.

Convenience stores are turning the tables on human trafficking through CSAT. No longer will these criminals be able to hide their victims in plain sight because c-store employees are receiving training on what to look for and how to safely take action.

*Names and identifying information have been changed to protect the survivors.

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